It is with great pleasure that the College of Physiotherapists of Manitoba announces that it has employed its first Complaints Coordinator. The person accepting this position is Andrea Thiessen.
Andrea has served as a Council member of the College and also as the Complaints Chairperson for a number of years. In this role, she was instrumental in establishing procedures and policy for handling complaints, establishing templates for letter writing and also benchmarking for timeframes in handling complaints.
In this new role, Andrea will be providing guidance to the Complaints Committee as well as co-ordinating the complaints procedure. Welcome Andrea!